Privacy policy

AVM IMPORT (including SARL AVM IMPORT, Route de Lalbenque, Rue Daniele Casanova, 46000 CAHORS, France), responsible for the processing of your Personal Data ("we") takes very seriously the privacy of anyone who visits our online shop AVM IMPORT (the "Website") and more broadly of anyone who transmits Personal Data (defined below) regarding it.

We will always treat your Personal Data in accordance with the regulations applicable in France and the European Union in the area of personal data protection ("Computer regulation and freedoms"), including Particular:

The Computer, File and Freedoms Act 78-17 of 6 January 1978 amended and its possible updates;
The European Parliament and Council Directive 95/46/EC, of 24 October 1995, on the protection of individuals from the processing of personal data and the free movement of such data, applicable until 25 May 2018;
The European Parliament and Council Regulation (EU) 2016/679 of 27 April 2016 (General Data Protection Regulation) repealing Directive 95/46/EC, applicable from 25 May 2018;
If so, the texts adopted within the European Union and local laws that may apply to personal data processed under the Contract;
Texts and decisions from supervisory authorities, including the National Commission for Information Technology and Freedoms (Cnil);

This privacy policy is an integral part of our Terms of Sale, which can be accessed here. By using the Website, placing orders, contacting our customer service or registering with our lead base, you explicitly agree to the use of your Personal Data in accordance with this privacy policy. This same privacy policy applies every time you give us your Personal Data and all the treatments we can do on it.

The term "Personal Data" refers to any information about you that makes you directly or indirectly personally identifiable, including your name, first name, address, phone number, email address, bank details, ID Password, cookies, IP address and other information that allows you to identify and that you make available to us at any time.

We can collect your Personal Data when:

- you visit the website;
- you create a customer account on the website;
- you place an order on the website on your own;
- you place an order over the phone.
- you sign up for the AVM IMPORT Newsletter;
- you send a complaint, ask a question or send us any other comments;
- you provide us with your Personal Data on the website or in any way.

We also use "Cookies" (witnesses), as explained in Section 9 below. When the collection of certain Personal Data is required for the purposes in Section 4 below, we will let you know, on the understanding that if you do not provide us with this information, we will not be able to respond to these Purposes.

We may need to process your Personal Data to meet the following purposes:

- process and execute orders you place through the website, over the phone, including payment management;
- process and resolve all your complaints or questions relating to your past or future orders, your customer account or our brand;
- track, develop and improve the Website and your use of the Website;
- analyze your behavior on the website and your reactions to our marketing campaigns in order to improve or customize the products and services we offer you;
- manage the creation and maintenance of your customer account, including new features or services;
- send you information and commercial offers, regarding existing or new products and services related to the brand AVM IMPORT and its universe;
- offer you personalized service and offers, by email, phone or on the website.

You can sign up for the AVM IMPORT Newsletter and choose to be informed, at regular intervals of the offers offered on the website.

You can opt out of the way at any time by clicking on the link at the top of each newsletter or using this form.

We may be required to submit your Personal Data:

- to some of our providers who help us execute your order, deliver your products, collect your payment, send you information and commercial offers, and analyze your use of the Website, in order to improve the quality and The effectiveness of the Website, with the understanding that these providers are bound by contract to confidentiality as well as to compliance with applicable laws regarding the protection of your Personal Data.

Under current legislation, you have the right to access, correct or delete, limit the processing of your data, a right of objection, a right to portability of your data and the right to set guidelines for the fate of your data after your death, which are exercised by email to contact@avmimport.com or by mail to the Legal Service / Personal Data Manager, at the following address AVM IMPORT, Route de Lalbenque, Rue Daniele Casanova, 46000 CAHORS, France, accompanied by a copy of an identity document.

We have put in place and maintain all appropriate protections to ensure that our internal procedures for the security of your Personal Data comply with applicable regulations. We also make every effort to ensure that third parties who work with us, under contract, as providers, to make this website and its content available to you and to execute your orders (including through our telephone ordering service), provide adequate protection of the Personal Data to which they have access. We limit access to Personal Data about you to employees subject to appropriate confidentiality obligations, who we believe their contact with this Personal Data is justified in the course of their remit and/or to provide you with products and services.

We will take all necessary steps to ensure the secure processing of your Personal Data. In particular, we will take precautionary measures to protect your Personal Data from loss or abuse, and we will use security procedures to prevent unauthorized access to this Personal Data. All Personal Data we collect is stored on a server with all security guarantees and is kept for a period of time not exceeding the duration required to achieve the objectives in Section 4 above.

When you visit the website, we may place small information on your computer known as "cookies," which will be stored by your browser on your hard drive. Cookies help us in different ways. We use cookies to enable us to better match the website or information about our products and to make this information more relevant to your interests or preferences. Cookies allow us to know who visited which pages, to determine the frequency of visits to certain pages, to determine the preferred fields of the Website and to generally guide the use of the Website.

We can use the following three types of cookies:

Website Feature Technical Cookies: These cookies allow you to browse the website, use its features and record your preferences (e.g., add an item to your shopping cart).
Website Analysis Cookies: These cookies allow us to measure website attendance and your reactions to the products we offer. They allow us to improve the website.
Cookies for your preferences: When browsing or shopping online, the Website remembers your preferences (for example, your username, language or geographic location). This simplifies, facilitates and personalizes your browsing experience.
Most browsers automatically accept cookies, but this is not an obligation. By continuing your browsing on the website, you agree to use these cookies. If you want to disable cookies, all you have to do is adjust your browser settings accordingly, but you should know that by disabling cookies, you may not be able to create an online account or use all the features of the Website. Below is some information about how to disable cookies for some web browsers.

Firefox:

1. Click the Menu button and select Options.
2. Select the Privacy and Security panel.
3. In the Historic Zone, for the Conservation Rules option, select Never Keep the History. Click Reboot Firefox now.
4. Go back to the Menu and select Options. Finally select the Privacy and Security panel.
5. In the Tracking Protection section always select or only in private windows. Then click edit the blocking lists. Choose one of two "Basic Protection" or "Strict Protection" options. Beware, "strict protection" may prevent some sites from operating.
Note: If after exploring this setting, you find that you can no longer see some of your websites correctly, an immediate solution is to position it on the sites visited to allow cookies from sites already visited.
6. Click OK to close the "Options" window.
https://support.mozilla.org/fr/kb/desactiver-cookies-tiers

Internet Explorer:

1. Click the Tools button and then on Internet Options.
2. Click on the Privacy tab, then under Settings, move the cursor up to block all cookies or down to allow all cookies, and then click OK.
https://support.microsoft.com/fr-ca/help/17442/windows-internet-explorer-delete-manage-cookies

Google Chrome:

1. In the top right corner, click Plus and Then Settings.
2. At the bottom, click Advanced Settings.
3. In the "Confidentiality" section, click the Content Settings button.
4. Click Cookies.
5. Turn off Allow sites to save/read cookie data.
6. Click OK.
https://support.google.com/chrome/answer/95647?hl=fr

Safari:

1. In the menu bar at the top, click "Safari" and then "Preferences."
2. Select the "Privacy" icon.
3. Next to "Block Cookies," check "Always."
http://support.apple.com/kb/ht1677?viewlocale=frFR&locale=frFR

Please note that we do not control the use of cookies by third parties.

We keep your Personal Data in the European Economic Area (EEA), i.e. the 28 member states of the European Union, as well as Norway, Iceland and Liechtenstein, where the website's servers are located. If we need to transfer and store your Personal Data in a location outside the EEA, this transfer will take place in compliance with applicable data protection laws.

Some of the data collected, including payment data for your orders, may be transferred to suppliers or subcontractors based in the United States, or in other countries not recognised by the European Commission as having an adequate level of protection. As such, as permitted by the applicable regulations, we undertake to collaborate only with companies registered on the US Privacy Shield register (or equivalent to other countries), or to enter into a cross-border flow agreement with these companies, in accordance with the standard contractual clauses of the European Commission, or to collaborate with companies with Internal Enterprise Rules (BCR) allowing cross-border transfers. You can get more details on this and, if necessary, get a copy of the cross-border flow agreements with our partners by contacting contact@avmimport.com.

For processing personal data related to the management of e-commerce customers and prospects, including customer relationship management, marketing campaign management, defective product management and parcel tracking, we apply the following shelf life:

- Personal customer data: duration of contractual relationship increased by legal prescription periods of 5 years;
- data on non-customer prospects: 3 years from the last active contact with our brand;
- historical shopping and browsing cookies: 13 months;

We can offer links to other websites. However, we will not be responsible for the content or policies for collecting information on these websites. If you visit third-party websites, we recommend that you check their information collection and privacy policies. We do not accept any responsibility in this regard.
Please check these policies before disclosing your personal data to these websites.

We reserve the right to change our privacy policy, in accordance with applicable data protection laws. In this case, changes to our privacy policy will be indicated here.

If you have any questions about our privacy policy or how we use your Personal Data, please contact AVM IMPORT SARL, which is responsible for processing your Personal Data for the Website's activity using this form.